Process Specialist DC

Job Description:

Responsibilities

• Partner with client facing roles as well as internal & external customers in delivering excellent client services.
• Support, coordinate and prioritize daily work to meet service expectations.
• Independently deliver accurate and timely retirement plan administrative services.
• Complete compliance tests or government filings & services within prescribed IRS/DOL/PBGC deadlines and client requested timings. Prepare accurately and efficiently with minimal assistance.
• Serve as a resource providing support and answers to questions for internal service partners, external clients, and auditors.

Qualifications & Experience

• Bachelor's degree or equivalent experience
• Exceptional written and verbal communication, interpersonal, basic math, organizational, reading comprehension, interpretation, negotiation, innovation, analytical and problem solving.
• Requires in-depth knowledge of plan and contract documents, manuals, procedures and company products and services.
• Must possess an in-depth understanding of accounting and recordkeeping systems and PC applications.
• Microsoft Office skills, especially Excel
• Ability to work/communicate effectively with business partners/management.