Manager Channel Sales
Freshworks
Full time- 8+ years
- Not Disclosed
- Chennai, India
- Post Date: Mar 22, 2024
- End Date: May 22, 2024
- 8+ years
- Not Disclosed
- Chennai, India
- Post Date:Mar 22, 2024
- End Date: May 22, 2024
Skills:
- Ms Office
- Communication
- Sales
- Operations
- Problem Solving
- Relationship Management
- CRM
Job Description:
Responsibilities
- The Channel Manager is responsible for developing, managing and optimizing the channel partner relationships and indirect sales channels for North Region. The key objective is to develop and execute the strategies tha maximize revenue, market share and profitability through the company's distribution channels, partnerships, and alliances.
- This role involves strategic planning, partner relationship management, and cross-functional collaboration to achieve channel objectives.
- Channel Strategy Development: Develop and implement a comprehensive channel strategy that aligns with the company's business goals and objectives.
- Partner Relationship Management: Build and maintain strong relationships with channel partners, including distributors, resellers, and System Integrators.
- Channel Recruitment: Identify and onboard new channel partners that complement the company's product or service portfolio and target markets.
- Sales Enablement: Provide channel partners with the necessary tools, resources, and training to effectively market and sell the company's products or services.
- Performance Tracking: Monitor and evaluate the performance of channel partners against established KPIs and sales targets. Implement corrective actions as needed.
- Revenue Growth: Drive revenue growth through the channel by developing pricing strategies, incentives, and promotions that motivate partners to sell more.
- Market Analysis: Stay informed about industry trends, competitive landscapes, andemerging opportunities, and use this information to adapt the channel strategy accordingly.
- Contract Negotiation: Negotiate agreements and contracts with channel partners,including terms and conditions, pricing, and incentives.
- Channel Marketing: Collaborate with marketing teams to develop channel-specific marketing programs, campaigns, and materials to support partner activities.
- Channel Program Development: Create and manage partner programs that reward and recognize top-performing channel partners while fostering loyalty and long-term relationships.
- Budget Management: Develop and manage the channel budget, including allocation of resources for partner support, marketing, and other channel-related expenses.
Qualifications & Experience
- Bachelors degree in business, marketing, or a related field (Masters degree preferred).
- Extensive experience (typically 8+ years) in channel sales, partner management, or related roles.
- Strong understanding of the company's products or services and the industry in which it operates.
- Excellent communication, negotiation, and interpersonal skills.
- Excellent Data Driven and Analytical capability to analyse data and make data-driven decisions.
- Proven track record of building and maintaining successful channel partnerships.
- Ability to think strategically, analyse market trends and build a Trusted Advisor status with Partner Executives.
- Leadership and team management experience.
- Proficiency in using channel management software and CRM tools.
- Willingness to travel as needed to meet with partners and attend industry events.
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