Customer Service Executive

Job Description:

Responsibilities

• Performing billing and collection of non-Supply Capital Costs throughout the construction period of HKA until the last billing and collection for non-Supply Costs is completed through the final settlement of accounts amongst the Parties.
• Serving as the single point for receipt of all invoices from the Suppliers of Services and payment of these invoices to the Suppliers during Project / Upgrade phase as well as general O&M phase throughout the life of the cable.
• Billing to the Consortium members on quarterly basis for their share of the cost and remitting the money so collected to the respective Suppliers of Services.
• Monitoring the inflow and outflow of funds into / from the CBP Bank Account periodically.
• Performing billing and collection of non-Supply Capital Costs throughout the construction period of HKA until the last billing and collection for non-Supply Costs is completed through the final settlement of accounts amongst the Parties.
• Serving as the single point for receipt of all invoices from the Suppliers of Services and payment of these invoices to the Suppliers during Project / Upgrade phase as well as general O&M phase throughout the life of the cable.
• Billing to the Consortium members on quarterly basis for their share of the cost and remitting the money so collected to the respective Suppliers of Services.
• Monitoring the inflow and outflow of funds into / from the CBP Bank Account periodically.
• Reporting to the Consortium Executive Committee – Periodic Fund Flow Statement, Payment delays / defaults etc as per requirement.
• Assist the Finance body of the HKA Consortium to frame the detailed Financial Procedures whenever required.
• Assisting the Finance body annually towards compilation of Actuals against the Consortium’s Budget, which includes annual O&M expenditures.
• Assisting the Finance body in compiling an updated Capital Cost budget for the HKA system during any Project / Upgrade phase.
• Perform the billing, collection and payment activities in the context of Central Billing Party Function of a particular Submarine Cable Consortium.

Qualifications & Experience

• Graduate with 0-4 years of experience
• Demonstration of problem-solving skills
• Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
• Maintain awareness of latest technologies in the domain
• Communication Skills