Billing Coordinator

Job Description:

Responsibilities

• Understand the SOW of the project.
• Understand the project delivery model, resource allocation (Lenovo / vendor) and partner(s) involved.
• Overview of Billing geography & billing currency as per SOW, total services revenue.
• Understand Project invoicing pre-requisites & documentation
• Forecast billing milestones as per SOW and in line with project plan and corresponding invoice schedule
• Trigger the milestone completion of project as per schedule in MSPO
• Upload / Validate the necessary customer invoicing documents, notes etc. necessary for generating invoice.
• Trigger go-ahead to finance team for generating the invoice.
• Flag & escalate any issues resulting in delay in milestone completion / invoice generation.
• Create/ Validate AP (account payables) tickets in MSPO
• Upload / Validate partner work completion supporting documents
• Trigger the release of partner payments to finance ops team
• Check, verify and upload milestone completion documents for customer invoice processing
• Check, Verify and upload the partner/vendor work completion documents
• Conduct a root cause analysis to drive error free & accurate milestone forecast & invoice generation through MSPO.
• Drive Zero manual interventions in invoice generation and partner payments
• Monitor and control, correct milestone(s) forecast, and hence timely generation of invoice. Escalate deviations.
• Maintain complete and accurate documentation regarding all the project-invoicing and partner payment processes.
• Drive operational excellence in project invoicing, invoice validation, process flows, information alignment, data correctness, legal and compliance documentation, 100% invoice generation and partner payout through MSPO